Wow – due to constructions and renovation work, your first impression is not the best. BUT, when checked in and you experience the hospitality and the afrikan ambiance of this hotel, you discover this is a gem!
As a leading hotels of the world traveler, we were upgraded to a small suite, perfect for us. The room had a lot of amenities from Elemis (spa products) and other small details as a fresh red rose on the toilet and a big bouquet of roses at the working desk.
In the evening we got complimentary Nederburg sparkling wine from South-Africa, together with some fruit. When we checked in there were a big basket with Out of Africa products as coffee, tea, nuts and chocolate. It felt as a lot, and again – from my opinion to be a member of leading hotels of the world is adding a lot of value to your stay (not any add, just a fact)
The ambiance by the Pool Side Bar and Restaurant was very nice, the staff team very attentive and kind, and the food very good. We tried the Kenyan speciality from the menu.
The Breakfast buffe was large and with a lot of fruit and juices.
A very good start at our fist visit in Kenya and Africa. Today we are going to stay at the Giraffe Manor, and we are very much looking forward to it. And then we will revisit Nairobi Serena Hotel tomorrow, and it will be the perfect end on our short Nairobi Vacation.